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Excellence in Client Satisfaction: Paragon Legal’s Industry-Leading 79 NPS Rating

July 26, 2024 | Articles

We take pride in the Paragon Difference: offering strategic partnerships, high-precision matching, and exceptional service.

79 NPS Score

Paragon Legal has maintained industry-leading client and attorney satisfaction ratings. Our NPS soared above 70, setting a new standard in the industry.

86 Percent of respondents gave Paragon a 9 or 10

Our reputation as the “Gold Standard” is backed by our clients’ feedback. According to a recent market survey, clients, former clients, and prospective clients alike praised the quality of our talent and the personalized approach we bring to each engagement.

80 Attorney NPS score

Our attorney NPS has remained consistently above 80, reflecting our unwavering commitment to excellence.

*NPS stands for Net Promoter Score. Respondents were asked to rate their willingness to recommend Paragon on a 0-10 scale with “0” a “not at all likely” and “10” a “highly likely”. 10s and 9s are considered promoters. 7s and 8s are Passives. And below 7 is considered a detractor. NPS is arrived at by subtracting the % of detractors from the % of promoters.

Source: Clearly Rated and Survey Monkey

“PARAGON IS THE ‘GOLD STANDARD’ IN WHAT THEY DO.”

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